📜 TERMS & CONDITIONS

Gujju Blinds & Sheer
📧 gujjublinds@gmail.com
📱 0434 166 189

1. Agreement

By requesting a quote, paying a deposit, placing an order, accepting delivery or installation, or accepting an invoice, the customer agrees to these Terms & Conditions.

These Terms apply to all products and services supplied by Gujju Blinds & Sheer unless otherwise agreed in writing.

2. Quotes

All quotes are valid for 14 days unless otherwise stated.
Quotes are based on measurements provided by the customer or taken by our team.
Any variation to measurements, product specifications, materials, installation requirements, or site conditions may result in a revised quote.
Materials and fabrics are subject to supplier availability.
Prices may change if supplier costs increase prior to order confirmation.

3. Deposit & Order Confirmation

A minimum 50% deposit is required to confirm any order.
No production, manufacturing, or scheduling will occur until the deposit has cleared.
The deposit covers materials, manufacturing, ordering, and administration costs.

Due to the custom-made nature of window furnishings, deposits are non-refundable once production has commenced, except where required under Australian Consumer Law.

4. Custom-Made Products

All blinds, sheers, curtains, shutters and window furnishings supplied by Gujju Blinds & Sheer are custom manufactured to order.

We do not provide refunds or cancellations for:

Change of mind
Incorrect measurements provided by the customer
Fabric, colour, or material selections chosen by the customer
Colour variations between samples, catalogue images, and final products

Product colours and textures may vary slightly due to lighting, screen displays, or manufacturing batches.

5. Installation

Installation dates are estimates only and subject to product availability and scheduling.
Customers must ensure clear and safe access to installation areas.
We are not responsible for pre-existing structural issues, weak walls, window frame damage, or concealed services.
Additional labour required due to site conditions may incur additional charges.

6. Final Payment

The remaining balance (50%) is strictly payable immediately upon completion of installation, unless otherwise agreed in writing.

Completion of installation constitutes acceptance of the works.

Failure to make payment on the day of installation will result in the account being treated as overdue.

7. Late Payment – Consequences

7.1 Removal of Discounts

If payment is not received by the due date:

Any promotional pricing or negotiated discounts will be automatically withdrawn.
The invoice will revert to standard full pricing.

7.2 Administrative Charges

Overdue accounts may incur administrative charges including:

$35 administration fee per overdue email notice
$30 charge per Final Notice / Payment Reminder letter
Reasonable account management charges

7.3 Interest Charges

Interest may be charged on overdue amounts at 19% per annum, calculated daily until the balance is paid in full.

7.4 Debt Recovery

If an account remains unpaid, the company may:

Refer the account to a debt collection agency
Commence legal recovery action
Lodge claims through VCAT or relevant courts

The customer agrees to pay all reasonable recovery costs, including:

Debt collection fees
Legal fees
Tribunal filing fees
Enforcement costs

to the extent permitted by law.

8. Retention of Title (Ownership of Goods)

All goods supplied by Gujju Blinds & Sheer remain the property of the company until full payment has been received.

Ownership does not transfer to the customer until all outstanding invoices are paid in full.

9. Right of Entry & Removal of Goods

If payment remains outstanding beyond the agreed payment terms:

The customer authorises Gujju Blinds & Sheer to enter the property during reasonable hours to recover or remove goods supplied that remain unpaid.

The customer agrees that:

Any damage resulting from removal necessary to recover goods is not the responsibility of the company.
Costs associated with removal or recovery may be charged to the customer.

This clause applies only to the extent permitted by law.

10. Suspension of Warranty

Where an account is overdue:

All product and installation warranties will be suspended.
No service visits, repairs, or adjustments will be provided.

Warranty coverage will only resume after full payment is received.

This does not exclude guarantees provided under Australian Consumer Law.

11. Warranty

11.1 Product Warranty

Warranty applies to manufacturing defects under normal use conditions.

Warranty does not cover:

Misuse or accidental damage
Incorrect cleaning or maintenance
Normal wear and tear
Damage caused by third parties

11.2 Installation Warranty

We provide workmanship warranty on installations completed by our team.

Warranty is conditional upon full payment being received.

This warranty operates in addition to rights under Australian Consumer Law.

12. Limitation of Liability

To the extent permitted by law, our liability is limited to:

Repair
Replacement
Refund of the product supplied

Nothing in these Terms excludes, restricts, or modifies rights under Australian Consumer Law.

13. Website Disclaimer

Information provided on our website is for general information purposes only.

Product colours may vary from images
Prices may change without notice
Website information may contain errors or updates

We are not liable for reliance on website information.

14. Acceptance

Acceptance of a quote, invoice, order confirmation, delivery, or installation confirms that the customer agrees to all Terms & Conditions.

Full Terms & Conditions are available on our website.

15. Governing Law

These Terms & Conditions are governed by the laws of Victoria, Australia.

Any disputes may be referred to VCAT (Victorian Civil and Administrative Tribunal) or the relevant court.

16. Order Cancellation & Variations

16.1 Cancellation Before Production

Orders may only be cancelled before production or material ordering has commenced.

Deposit may be partially retained to cover costs
Non-refundable supplier charges may be deducted

16.2 Cancellation After Production Has Started

Once production has commenced, orders cannot be cancelled.

Full contract price may remain payable
Deposit will be forfeited
Additional costs may apply

16.3 Variations to Orders

Changes to product, fabric, colour, measurements, or installation may:

Incur additional charges
Delay timelines
Not be possible after production starts

16.4 Delayed Installation by Customer

If installation is delayed over 30 days:

Order may be treated as complete and payable
Storage fees may apply

16.5 Customer Site Not Ready

If installation cannot proceed due to:

Incomplete construction
Unsafe conditions
Inaccessible areas

👉 Rebooking or return visit fees may apply